Help Center

The setup is simple: 1) Create your account, 2) Download the app, 3) Connect your cameras via HDMI/SDI or IP, 4) Start your first stream! Our setup assistant guides you step by step.

This depends on your plan: Starter (2 cameras), Professional (5 cameras), Enterprise (8 cameras). All cameras are automatically synchronized.

Yes! Our AI is optimized for football, basketball, rugby, handball, tennis, volleyball, and many others. We regularly add new sports.

For HD 1080p streaming, we recommend a minimum of 10 Mbps upload. For 4K, 25 Mbps or more. Our system automatically adapts to your bandwidth.

Absolutely! Castor allows you to stream simultaneously on YouTube, Facebook, Twitch, and any platform supporting RTMP. One-click setup.

Yes, all your events are automatically saved in the cloud. You can download, share, or rewatch them at any time.

Castor records locally during the stream. If the connection is restored, the broadcast resumes automatically. The local recording remains accessible.

Yes, the Professional and Enterprise plans allow you to add your logo, club colors, and custom graphics (scores, sponsors, etc.).

Support email for Starter, priority support for Professional, and dedicated 24/7 support for Enterprise. Live chat available during the week for all plans.

Yes! All plans include a 14-day free trial, no credit card required. You can test all features without commitment.